Understanding that a medical interpreter is a needed asset in the medical encounter with a language barrier is something that is still up for debate. While we in the profession understand that importance, it's not always clear to the medical staff.
I never thought working at a super club would change my life, but in so many ways it did. It became the catalyst for the design of my scheduling department. How can we effectively run a business if we don't look at the big picture, all the while keeping our customers happy and our interpreters busy.
How healthcare invites limited English speaking patients to engage depends on user experience.
When a bilingual individual tries to outdo the professional interpreter, it can quickly turn into an interpreting competition. Let's avoid that.
Here are a few tips for integrating rapport-building into your work as a medical interpreter.
Medical interpreters must be able to do more than enable communication (aka, interpret). The interpreter must also be a Team Player, Customer Service Representative, and more. . .
Medical interpreters should proactively convey their competence to inspire confidence in their professional abilities.
The medical interpreter should understand the role and training of the officer who is present during a mental health crisis intervention.
For the good of law enforcement officers, the medical interpreter should not interpret for officers at a medical encounter.
Building relationships is essential to being an effective interpreter.
An alternative approach to combating the misconceptions about the value and importance of the work of medical interpreters.
Here are four ways medical interpreters can make a bad impression. (It is my most sincere wish that you avoid all of them.)
Have you ever wished for a particular superpower to help you better handle interpreting encounters? I know I have. It might seem silly to daydream about having superpowers, but doing so can help to uncover superpower alternatives that are realistic and produce the desired outcome — even if it does take a bit more effort. Here are my top four.