Rolling With the Punches

Today is a typical day.

You’re headed to a med check with an internist you’ve worked with many times before.  Not long after the patient is roomed, you’re greeted by the doctor.  During the conversation, the doctor decides to come up to you and give you a hug.  Then he pats you on the head and says how cute you are.  You’re certain it was in a condescending tone.

Later that day you’re called out to a delivery.  It’s a beautiful moment when baby arrives!  The doctor has to cut the umbilical cord, and when he does, the clamp comes loose.  Cord blood sprays everywhere.  Mom is still the focus, so there’s no time to be concerned about the line of blood that now stripes the entire front of your new shirt.  

And you thought the most difficult part of your job would be remembering medical terminology!

Even when you’ve done all of the planning and preparation to handle anything, you’re still going to get beat down.  Working as a medical interpreter is exhausting and can make you question your sanity.  Why do I keep doing this to myself? 

All good interpreters know you have to be skilled at Rolling With the Punches!

This interactive training session equips healthcare interpreters with practical strategies to recognize and respond to a variety of risk factors that are inherent when interpreting in the healthcare field.


Learning Objectives:

  • Identify and respond to inappropriate behavior directed at the interpreter
  • Identify and respond to potentially dangerous situations
  • Identify strategies to minimize risk of harm from medical environment hazards
  • Maintain personal safety while living and working in the same community

Course Details:

  • 2-hour course 
  • CE approved:
    • ATA: 2 points
    • CCHI: 2 hours (1 instructional + 1 performance based)
    • IMIA/NBCMI: 0.2 CEUs
    • WA DSHS: 2 hours
  • Live, instructor-led, online classroom
  • Instructor: Erin Rosales
  • Specifically for interpreters working on-site in healthcare facilities
  • Registration fee: $98.00
Life is a series of punches. It presents a lot of challenges. It presents a lot of hardship, but the people that are able to take those punches and able to move forward are the ones that really do have a lot of success and have a lot of joy in their life and have a lot of stories to tell, too.
— Josh Turner