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Program Overview

This first step is our introductory-level training program. In this training students learn how to think like an interpreter. It presents and addresses the core elements that professional interpreters need to be successful in the healthcare setting. Students in this program gain a clear understanding of the interpreter’s role and responsibilities in the healthcare setting and are prepared to develop their skills in part two of the training program: Act Like an Interpreter: Medical Interpreter Training Program (learn more about the second step in the training program).

Topics covered include:

  • Role of the interpreter

  • Code of ethics and standards of practice

  • Protocols and techniques for dialog interpreting

  • Research skills

  • Introduction to healthcare services and medical concepts for interpreters

Foundational skills presented and developed throughout this program include:

  • critical thinking

  • ethical decision-making

  • reflective decision-making

  • self-awareness and self-assessment

  • facilitating collaborative teamwork with other participants in the medical encounter

  • identifying gaps in knowledge and skills and strategies to close gaps

If your language services company or healthcare organization has a team of interpreters in need of introductory-level or reinforcement training, contact our team for customized training solutions.